Hiring within your company is easier than hiring outside it. With cross-training, employees can work across different roles, increasing flexibility in cases of increased workload or staff shortages. It can be frustrating to find someone to fill in for a last-minute call-in or for a vacation request, especially if you only have one person per department. With an increased skill set, all of your employees can more easily advance the goals and objectives of your business. We often hire employees based on a particular skill set, but cross-training can bring out hidden talents that could be utilized across your business. Honing the skills your employees require through cross-training will streamline all aspects of your business. More skilled employees increase productivity and efficiency across departments. Related: How to Advocate for Your Own Internal Mobility (in 3 Steps)Įach department should have a valuable skill set that they can pass to another employee. When employees see no possibility of movement, they'll start looking elsewhere, but cross-training provides an opportunity for personal and professional growth. It's also important that they know they are valued. There are numerous studies that show that top employees tend to stay in the jobs with great employee benefits such as health insurance, work-life balance and further skill training. The perception of a dead-end job will kill your employees' motivation, even if they’re staffed in their current career field. Cross-training allows your employees to hold up your business in a time of need. What would happen if your payroll expert suddenly quit or had to take a mandatory leave? If your business would fall apart without them, that’s a sign that your company isn’t sustainable. Related: The L&D Case for Peer Training: 3 Unignorable Reasons to Make the Switch Done well, cross-training does a lot to empower employees to share their knowledge, which removes the need to bring on costly, additional hires. Outsourcing employment or hiring another employee to staff a position is a waste of money if you already have a skilled staff willing to take on the work. Related: If You’re Not Doing Job Shadowing Training, You Should Be (And Here’s How)Ģ. Teamwork is more easily forged through a broad, working knowledge of other company aspects. However, a hyper-focused individual may have a more difficult time collaborating. When someone has a wider skill set, they’re able to work with more employees on different projects. Here’s what cross-training can do for your company: 1. As you consider implementing a cross-training plan, you should also consider the organizational benefits.
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